Shipping policy
LOCAL SHIPPING (UNITED STATES & CANADA)
- All orders are processed within 1-3 business days of purchase.
- Free Shipping for all orders over $250 USD+
- Tracking details will be emailed upon dispatch.
- Orders will be received within 3-8 business days from dispatch.
- WALTER HILL does not take responsibility for items lost or stolen after dispatch.
- All orders are processed within 1-3 business days.
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Free Shipping for all international orders $250 USD+
- Please note we cannot ship Internationally to PO Boxes.
- Please note we cannot currently accept international returns (United States & Canada accept returns). All sales final.
- Tracking details will be emailed upon dispatch.
- Orders will be received within 3-10 business days from dispatch.
- WALTER HILL does not take responsibility for items lost or stolen after dispatch.
DUTIES AND TAXES
All international orders are sent on a DDU (Delivery Duty Unpaid) service. Product prices displayed are exclusive of destination taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival. WALTER HILL is unable to advise the amount this may be and advise you to contact your local customs office if you require further information.
WARRANTY
WALTER HILL frames are covered by a 12-month warranty against manufacturer and part faults only. All items deemed faulty under our warranty terms will be repaired or replaced. Every WALTER HILL frame is quality controlled and hand checked before being dispatch to you.
